Webassessor for Partners 

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Webassessor (by Kryterion) is a secure, online testing tool used by Salesforce to administer certification exams. After taking Salesforce certification exams, you can track your company’s certified professionals in the Business Console of the Partner Community (note: you must have the ‘Manage Partnership’ permission in order to see the Business Console in the Partner Community). 

To ensure that your certifications are properly tracked on the Partner Community, follow the steps under ‘What You Need to Know.’ 

Want to display your certifications on your Partner Community Profile? See the steps here. 

Have questions about Salesforce certifications?

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To ensure that your certifications are linked to your company, please follow these easy steps: 
1. Log into Webassessor here. 
2. Click on 'Edit Profile' 
3. Ensure that your Company's Name is correct 
4. Designate yourself as 'SFDC Partner' 
5. Click 'Save'
If you are changing companies, simply update the company name to reflect your current employer. 
NOTE: Keep in mind that Webassessor data is updated on a weekly basis. This data is updated in the Partner Community (and is visible to all partners) on an hourly basis.
Q: In reviewing the Business Console, there is a discrepancy between the number of certified professionals on our staff and the number listed on AppExchange? 
A: Follow the steps in the “What You Need to Know” tab on this page. Make sure all of your employees have followed the correct steps to ensure their certifications are correctly mapped to your company. If this does not solve the issue, please submit this case in the Partner Community and be specific about the expected number of certifications vs. what you are seeing on your AppExchange listing currently. 

Q: How do I see all of the certifications for my company? You mentioned a “Business Console”? 
A: Yes, the Business Console is a dashboard that tracks key performance metrics, including certifications. Note: you must have the ‘Partnership’ permission in order to see the Business Console in the Partner Community. Work with your Partner Community administrator (inside your company), who can grant you this permission. 

Q: I just joined a new (partner) company, but already had 3 Salesforce certifications from my previous employer? How do I “transfer” those certifications over to my new company so they show up under my new company’s AppExchange listing? 
A: Follow the steps in the “What You Need to Know” tab on this page. 

Q: I followed the steps provided, but my certifications aren’t being properly tracked in the AppExchange or Business Console. What should I do? 
A: Please submit this case in the Partner Community. 

Q: Can I track my certifications on my Partner Community profile? 
A: Yes! Follow the steps here to display your certifications on your profile. 

Q: Where can I learn more about all certifications? 

Q: What if I have additional questions?
A: Attend our Partner Community Office Hours, use the searchable knowledge base on the certification website, and join the Salesforce Certification for Partners Group (login required).