Education Cloud Academy: Consultant Fundamentals
Free training course for Education Cloud Consultants

Today's universities are facing more challenges than ever before.  There are shifting global student demographics, demand for specific workforce skills, retention challenges, and at that same time, student expectations are rising -- they're looking for a seamless, personalized experience.  Salesforce.org Education Cloud for Higher Education is a CRM-based set of solutions that enable institutions to drive student success across the life cycle from prospect to alum.  It includes the Salesforce Platform, Education Data Architecture (EDA), solution sets for Recruiting & Admissions, Student Success, Advancement, and purpose-built products like Salesforce Advisor Link.

Learn the basics of implementing Education Cloud, explore the vast self-study resources available to consultants, and prepare for the Education Cloud Consultant Certification Exam.  In order to sit for the consultant exam, Certified Salesforce Administrator is a prerequisite, and is highly recommended for this course.  

IMPORTANT: Registrants are strongly encouraged to complete the Education Cloud Consultant Study Guide available on Trailhead prior to beginning the course.

This course is appropriate for:
:: SFDO Consulting Channel Partners who are implementing Salesforce.org products and services to our education customers
:: Salesforce.com Program Partners (not currently SFDO Channel Partner members) who are working to become a Salesforce.org Consulting Channel Partner
:: SFDO ISV Program Partners who are involved in education customer implementations and working towards becoming a Salesforce.org. Consultant Channel Partner
:: Pro Bono Volunteers who are working with our education customers on implementations
:: Vetforce Members (Certified Admins) seeking to earn their Education Cloud Consultant Certification
:: Salesforce education customers (Experienced Admins only - must have a Salesforce org) who are involved in a Salesforce nonprofit implementation

Virtual Programs are generally available to the public at no cost.  Recordings (below) are also available at no cost, but registration is required. Instructor-led onsite courses may be restricted to SFDO Consulting Program Partners and may involve a course fee. 


If a live session is not currently available, you may access a recorded version of the program.  Registration is required for each part of the program.  Please use your work email address (not Gmail, Yahoo, etc.) when completing the registration form.  

IMPORTANT: In addition to the recorded training (below), in order to fully complete the course you must also work through the Education Cloud Consultant Study Guide.  This includes 40+ hours of Trailhead online learning.  The recordings, Trailhead modules, and resource links enable candidates to study for the Education Cloud Consultant exam at their own pace.

SLIDE DECK (.pdf) - this deck contains active links to Trailhead and other resources (slides are routinely updated so always check this link for the latest version)

New! VIDEO REPLAYS (Registration Required!) - access the entire Academy series (3 videos) at no cost, all 3 videos can be accessed through the list in the top-left corner of the video player
Part 1 - Getting Started as a Consultant, Higher Education Domain Expertise, Introduction to Education Cloud - Section 1 (1 hour, 26 minutes)
Part 2 - Introduction to Education Cloud - Section 2, Salesforce Advisor Link, Implementation Best Practices, Solution Design (1 hour, 28 minutes)
Part 3 - Data Management, Analytics, Exam Recommendations (1 hour, 25 minutes)