Nonprofit Cloud Academy: Consultant Fundamentals
Free training course for Nonprofit Cloud Consultants

The world needs nonprofits more than ever. Organizations are harnessing the power of technology to build a better future.  Salesforce.org Nonprofit Cloud is the only complete platform for nonprofits. Nonprofit Cloud can power your entire mission: track and measure impact in real time, raise more funds with AI-driven insights on donors, and take every constituent on their own personal journey. 

Learn the basics of implementing Nonprofit Cloud, explore the vast self-study resources available to consultants, and prepare for the Nonprofit Cloud Consultant Certification Exam.  In order to sit for the consultant exam, Certified Salesforce Administrator is a prerequisite, and is highly recommended for this course.  Registrants are strongly encouraged to work through the Nonprofit Cloud Consultant Study Guide available on Trailhead prior to beginning the course.

This course is appropriate for:
:: Salesforce.org Consulting Channel Partners who are implementing Salesforce.org products and services to our nonprofit customers
:: Salesforce.com Program Partners (not currently SFDO Channel Partner members) who are working to become a Salesforce.org Consulting Partner
:: SFDO ISV Partners who are involved in nonprofit customer implementations and working towards becoming a Salesforce.org. Consultant Partner
:: Pro Bono Volunteers who are working with our nonprofit customers on implementations
:: Vetforce Members (Certified Admins) seeking to earn their Nonprofit Cloud Consultant Certification
:: Salesforce nonprofit customers (Experienced Admins only - must have a Salesforce org) who are involved in a Salesforce nonprofit implementation

Virtual Programs are generally available to the public at no cost.  Recordings (below) are also available at no cost, but registration is required. Instructor-led onsite courses may be restricted to SFDO Consulting Program Partners and may involve a course fee. 


If a live session is not currently available, you may access a recorded version of the program.  Registration is required for each part of the program.  Please use your work email address (not Gmail, Yahoo, etc.) when completing the registration form.  

IMPORTANT: In addition to the recorded training (below), in order to fully complete the course you must also work through the Nonprofit Cloud Consultant Study Guide.  This includes 40+ hours of Trailhead online learning.  The recordings, Trailhead modules, and resource links enable candidates to study for the Nonprofit Cloud Consultant exam at their own pace.

SLIDE DECK (.pdf) - this deck contains active links to Trailhead and other resources (slides are routinely updated so always check this link for the latest version)

New! VIDEO REPLAYS (Registration Required) - access the entire Academy series (4 videos) at no cost, all 4 videos can be accessed through the list in the top-left corner of the video player
Part 1 - Getting Started as a Consultant, Nonprofit Domain Expertise, Introduction to Nonprofit Cloud I (1 hour, 34 minutes)
Part 2 - Introduction to Nonprofit Cloud II (1 hour, 37 minutes)
Part 3 - Volunteers for Salesforce (V4S), Solution Design (1 hour, 43 minutes)
Part 4 - Implementation Best Practices, Data Management, Analytics, Prepare to Take the Exam (1 hour, 49 minutes)