Partner Training

Learning Salesforce is at the core of partner & customer success. Being a Salesforce Partner means having access to rich content and a full catalog of programs and product training. Salesforce learning programs are delivered through a variety of formats and locations, including the Partner Community, the Salesforce Developer site, the Partner Online Training org, Trailhead online, and global, expert-led classes through Trailhead. Review What You Need to Know (below) to understand the learning options that are available to you, and how to access them. Most of the learning programs are free and available anytime, on any device. For paid classes, discounts are available to partners by volume. Partners are eligible for both instructor-led discounts and certification discounts. Make sure everyone in your organization can access the training they need.  

:: Trailhead: Build Apps as an ISV Partner is on-boarding for all Salesforce AppExchange Partners (ISV)
:: Trailhead: Consulting Partner Basics is on-boarding for all Salesforce Consulting Partners
:: Salesforce Jumpstart is a free on-boarding program for Consulting Partners 
:: Ohana for Partners helps you understand the values that make our vision of #SalesforceOhana a reality, and to start bringing your own company values to life 
:: Role-based Learning Journeys provide a specific education path for your specific role
:: Partner Community User Guide gives an overview on how to make the most of the community
:: Partner Community Admin Guide shows you how to provision your colleagues and extend the necessary permissions
:: Fast Forward Bootcamps for Consulting Partners take you deep into our pre-sales and sales processes
:: AppExchange Basics gives you and your customers an easy way to learn how to navigate AppExchange, find great apps, and complete the installation process
:: Topics provide training & resources on 50+ specific subjects of interest (for example: certification, branding, releases, Environment Hub, etc.)
:: Dreamforce session replays offer 100+ deep dive programs from Salesforce staff, top partners, thought leaders, & industry experts
:: Partner Online Training contains the full Premier catalog of product & platform training (the same recordings used to train Salesforce employees)
:: Trailhead offers product and platform training for partners (global, instructor-led courses and virtual classes)
:: Certification includes focused training, information, & resources on obtaining and maintaining professional Salesforce certifications
Partner Training & Certification Options
Read through each of these options and make sure you understand how to access all of the training programs.  Refer your colleagues to this page to extend these benefits to your entire team.     

 What is the training? Why do I need it? How do I access? Cost?
Build Apps as an ISV Partner

 On-boarding for AppExchange/OEM Partners

http://p.force.com/newisv No  charge
Consulting Partner Basics On-boarding for Consulting Partners (all roles)http://p.force.com/consultingbasicsNo charge
Salesforce Jumpstart
 On-boarding for Consulting Partners (all roles)

http://p.force.com/jumpstart No  charge

 Helps you understand the values that make our vision of #SalesforceOhana a reality, and how you can bring your own company values to lifehttp://p.force.com/ohana No charge

Role-based Learning Journeys

 Education paths (with a checklist of action items) for specific roleshttp://p.force.com/roles No charge


 Gives an overview on how to get the most out of the Partner Communityhttp://p.force.com/newuser No charge


 Shows you how to provision your colleagues and extend the necessary permissions on the Partner Communityhttp://p.force.com/admintrainingNo charge 



 Bootcamp training for Consulting Partners take you deep into our pre-sales and sales processes
 Note: The onsite, instructor-led programs are in high demand but have limited seating

http://p.force.com/fastforward No charge


 Gives you and your customers an easy way to learn how to navigate AppExchange, find great apps, and complete the installation processhttps://trailhead.salesforce.com/module/appexchange_basics No charge
Topics 50+ pages of training & content on specific subjects of interest

http://p.force.com/topics No charge
Dreamforce Replays 100+ deep dive session replays across roles and functions, delivered by Salesforce staff, top partners, thought  leaders,  and industry experts (delivered at Dreamforce  '18) 

http://p.force.com/df18 No  charge
Partner Online Training Large catalog of Salesforce product & platform training

 You must access the catalog by signing up for @partnertraining.com org  credentials (login required).
 (Partner Community login required)

Full catalog of courses (login required)
No  charge  for  partners
Trailhead Expert-Led Classes In-person and virtual classes on Salesforce products and the platform.
Discounts for partners are available here.		https://www.salesforce.com/trainingCost varies by course
Certifications Learning paths to obtain specific Salesforce professional certifications
 Partner discounts (vouchers) are available for exams
 There are cert prep courses online for Sales Cloud & Service Cloud (see full catalog)
 Join the Trailhead for Partners Collaboration Group
 Certification discounts for partners are available here.

http://p.force.com/certification$200 USD for most exams
Trailhead
(Online Training)		 Platform training for developers with interactive modules
 Review all of the great platform workbooks
 See other third-party training videos



No  charge

Q: Who is the intended audience for the Trailhead Modules for AppExchange Partners (ISV)?
A: Build Apps as an ISV Partner is for AppExchange Partners who are building commercial apps.

Q: Who is the intended audience for the Salesforce Jumpstart?
A: Salesforce Jumpstart is for consulting partners, systems integrators, and implementation partners who want to build a successful Salesforce practice (all roles). 

Q: Are there any other training resources for consulting partners?
A: Yes! Be sure to take the new Consulting Partner Basics Trailhead for additional on-boarding training. 

Q: Are partner discounts available for training & certification?  How do I request the voucher(s)?
A: Yes, discounts are available to partners by volume. Partners are eligible for both training discounts and certification discounts.  Ask questions about certification on our Trailhead for Partners Collaboration Group (login required).

Q: Are certifications required as a partner?
A: Consulting partners are required to maintain a certain number of certifications that contribute to an overall Consulting Partner Trailblazer Score. App Vendors are not required to have certified professionals on staff, but certifications are highly recommended. Learn more about certifications for partners at http://p.force.com/certifications.

Q: Our number of certifications is not the same as the number on our AppExchange listing? Why is that?
A: Most often, it involves a discrepancy in Webassessor (exam vendor). But the good news it that is can usually be corrected by associating your certified individuals to the appropriate partner account - review these steps at http://p.force.com/webassessor.

Q: Where can I see the list of instructor-led courses?
A: You can search for worldwide instructor-led courses on our Training & Certification site.