LiveMessage for Partners


Mobile messaging is the preferred method of contact for today’s ultra-connected, mobile customers. And now it’s the easy, cost-effective way for you to deliver a faster, smarter, more personalized conversation too. With Salesforce LiveMessage — formerly known as the company HeyWire — mobile messaging is ready to become a cornerstone of your customer service strategy. Salesforce LiveMessage provides 2-way SMS & OTT mobile messaging for Service Cloud contact center agents to engage with customers in real-time text conversations with automated workflow.

As a Salesforce Partner, please review the content below, including the Service Cloud LiveMessage Demo (see "Media"), the What You Need to Know to engage with our Salesforce Team, additional Resources, and an FAQ.

Additional questions? Engage with us in the LiveMessage for Partners Group.