EducationEducation
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Resellers
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Reseller Marketing Journey
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Reseller Marketing Journey
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General Topics
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Topics (A-Z)
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Products
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Topics (A-Z)
Retail for Partners
Whether it ends in a store or with a mailed package, more often than not, the shopping experience begins online. That’s why retailers are using Salesforce retail CRM solutions to build personalized customer experiences across all channels. Salesforce CRM for retail is helping retailers keep customers’ needs top of mind, listening to what they want, and responding instantly. Salesforce connects sales associates, partners and employees with the key information they need to provide the right products and the kind of service that builds loyalty.
As a partner, review the links below (note: Partner Community login is required for some assets) including the Retail product demo, What You Need to Know to engage with our Salesforce team, additional Resources (like the Retail Shopper Success Platform First Call Decks), and an FAQ.
Be sure to to request to join our Retail for Partners Group, and engage our industry partners.
What You Need to Know
It is important for all partners to understand the industry messages and to be able to articulate the messages to your customers and prospects.Under Resources, select the Industry of interest to see a page with links to relevant enablement and sales resources. The resources can include each industry First Call Deck, eBook and related content. Slide Decks (.pptx files) are provided for use in your own presentations decks (not for for external use on blogs or images).
Several industries have Collaboration Groups on the Partner Community. Please join these groups to engage with our teams.
Sales and Implementation Resources
| Resource
|
Audience
| Description
|
| Salesforce for Retail First Call Deck | All | Use slides from this deck to position the Retail industry in your own presentations |
| Retail Shopper Success Platform (Food Drug Mass Merchant) First Call Deck | All | Use slides from this deck to position the Retail industry (specific to food, drug, and mass merchant) in your own presentations |
| New! Intelligent Restaurant Guest Success Platform First Call Deck for Partners | All | Use slides from this deck to position the Retail industry (specific to restaurants) in your own presentations |
| Industry Page (Public Website) | All | Understand positioning from the main www.salesforce.com site |
| Engage with Today's Customers: 4 Ways Retail Can Reimagine Business (eBook) | All | Take a look at four of the big ways retail can imagine the consumer shopping experience |
| Customer Stories | Sales, Marketing | Use customer success stories to validate the value proposition |
| AppExchange Apps for Retail | All | Retail apps that ensure success is in store for your business |
Additional Resources
:: Super Easy Heroku Demo for Retail Customers (Video Instructions)
Q: Why do some of the assets require me to register to download for the assets?
A: Yes, some of the industry assets are still being converted from our main site, so we’ll still ask you to register for some assets.
Q: Will there be industry demo assets and orgs available for partners?
A: We are currently evaluating and will update with more information when available.
Q: What should I do if I have additional questions?
A: Request to join our Retail for Partners Group.
