1. Once you have a signed partnership agreement with Salesforce, then you can request the two free Sales Cloud licenses, which constitutes your "Partner Business Org."

2. Submit a case here to request your two free licenses >

3. When you are completing the case, please provide your company's shipping address. We use this address to create a courtesy contract 

4. If you want to add these licenses to an existing Salesforce org (you are already a customer, in addition to being a partner), please provide the org ID in the case description and the licenses will be added to that org

5. If purchasing additional licenses, in some scenarios a partner may need to purchase a CRM license (despite having courtesy licenses already) for their org in order to purchase additional platform licenses.

EVENTS & GROUPS

A: The Partner Business Org is the org you use to run your business, essentially the org where your CRM exists. Salesforce provides 2 free Enterprise Edition licenses to all contracted partners. For ISV Partners, core technologies (License Management App, Channel Order App) are utilized from this org.

Q: If I am an existing Salesforce customer, where is my Partner Business Org?
A: Your Partner Business Org will be your existing Salesforce instance. As a contracted partner, you can receive 2 free licenses in your existing Salesforce org. It is a best practice to run your partner business out of this org.

Request a Business Org >

Q: If I am not an existing Salesforce customer, where is my Partner Business Org?
A: You will receive a new Enterprise Edition org with 2 free Sales Cloud licenses specifically for you to run your business.

Request a Business Org >

Q: How do I get my 2 free Enterprise Edition licenses?
A: Submit a case to request your 2 free licenses >

Q: What are the requirements to receive a Partner Business Org or 2 free Enterprise Edition licenses?
A: For ISV Partners, you must have a fully executed partner agreement. 

For Consulting partners, you must have completed the master click-through agreement to access the Partner Community. You must also have met the Registered tier requirements in the Partner Program for Consulting Partners

Q: If I'm an ISV and Consulting Partner, does that I mean I get 4 free Enterprise Edition licenses?
A: Partners receive two free licenses across the entirety of their partnership. The benefit does not compound for being both a Consulting and ISV Partner.

Q: What is the difference between the Partner Business Org (PBO) and the Partner Development Org (PDO)?
A: The Partner Business Org is like your command center that allows you to operate your pre-installed partner tools used to keep the AppExchange partnership on course from a business perspective. This means:

• - Pursuing new customers using Salesforce CRM apps
• - Leveraging Salesforce DX team development capabilities with the Developer Hub
• - Provisioning development and test orgs using the Environment Hub
• - Managing leads and licenses with the License Management App (LMA)
• - Submitting orders with the Channel Order App (COA)
• - Supporting customers with the Subscriber Support Console

The Partner Developer Edition Org allows you to perform the behind-the-scenes tasks that keep the AppExchange partnership on course from a technical perspective. This means:
- Developing and testing new functionality
- Packaging new or upgraded functionality for distribution

Still have questions? 
Post a question in our ISV Technical Enablement collaboration group >
Post a question in our Official Consulting Central collaboration group >