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nextlevel for Partners
nextlevel is a Partner Program initiative which creates greater awareness, alignment, and collaboration between Salesforce’s customer-facing employees to accelerate customer success.
The nextlevel Partner Finder is a tool delivered within Salesforce’s internal org, which provides a curated database of both Consulting Partners (SIs) and AppExchange Partner (ISV) in the Salesforce Partner Program. It is designed to provide a quick reference for customer-facing employees so that they can identify the right partner to help a customer with a specific need, challenge, or initiative.
As a Salesforce partner, review the documents below, as well as Media to learn more about nextlevel, the What You Need to Know to engage with our nextlevel team, additional Resources, and the FAQ.
How to Get Started With nextlevel Partner Finder
If you are an AppExchange Partner (ISV), follow these steps:
- Determine your eligibility. To be eligible, you must be an existing AppExchange Partner (ISV) of Gold level or above in the Salesforce Partner Program.
- Request to join the nextlevel for Partners Group.
- Fill out the AppExchange Partner (ISV) submission form in the left hand nav of the nextlevel for Partners Group (one submission per contracted application).
- Ensure that your company listing on the AppExchange is up-to-date and accurate.
- Your application listing for the nextlevel Partner Finder will be created for you based on your submission.
If you are a Consulting Partner (SI), follow these steps:
- Determine your eligibility. To be eligible, you must be a Consulting Partner (SI) of Silver level or above in the Salesforce Partner Program and have achieved at least one specialization in the Masters Program.
- Request to join the nextlevel for Partners Group.
- Ensure that your project submissions are up-to-date to so that all of your specializations and Master program achievements are represented.
- Ensure that your company listing on the AppExchange is up-to-date and accurate.
- Your nextlevel Partner Finder listing will be created for you based on your program status and accrued specializations.
- nextlevel for Partners Group - if eligible, request to join
- Masters Program
- Partner Program
Q: What is nextlevel?
A: nextlevel is a Partner Program initiative which creates greater awareness, alignment, and collaboration between Salesforce’s customer-facing employees to accelerate customer success.
Q: What is nextlevel Partner Finder?
A: nextlevel Partner Finder is a tool delivered within Salesforce’s internal org, which provides a curated database of both Consulting Partners (SIs) and AppExchange Partners (ISVs). It is designed to provide natural language and keyword search and deep filtering by various criteria including but not limited to: region, specialization, application category, keywords, industry, and partner level. It provides a quick reference for customer-facing employees to identify the right partner to help a customer with a specific need, challenge, or initiative.
Q: When can I qualify or re-qualify?
A: Partners can qualify or re-qualify at the beginning of Salesforce's fiscal year on February 1.
Q: What kind of partners are eligible for nextlevel?
A: AppExchange Partners (ISVs) of Gold level or above in the AppExchange Partner Program are eligible. Consulting Partners must be Silver level or above and have achieved at least one specialization in the Masters Program to be eligible.
Q: Where can I learn about the Partner Program?
A: Learn more about the Partner Program at http://p.force.com/program.
Q: Where can I learn about Masters Program?
A: Learn more about the Masters Program at http://p.force.com/masters.
Q: How do I know what my partner level is?
A: Contact your Partner Account Manager (AppExchange Partner) if you’re unsure about your current Partner Program level. If you’re not sure who your Partner Account Manager is, email appexchangepartners@salesforce.com.
Q: What costs are associated with nextlevel?
A: nextlevel Partner Finder listings are provided as a programmatic benefit and are free to eligible partners.
Q: Is nextlevel a partner marketing program? Can I buy a listing?
A: No, nextlevel Partner Finder is a tool for matching customer need to partner expertise. Only eligible partners can have listings. While the nextlevel Partner Finder will certainly encourage more connections between internal Salesforce teams and partners, it is not designed specifically to be lead generation tools.
Q: What information about partners is provided in nextlevel Partner Finder?
A: Relevant information for matching a partner’s expertise to a customer need, including but not limited to: application functionality, primary business region, business contact, technical contact, partner specializations, customer-facing assets, Solution Engineer/Demo information, product or service positioning, and related customer stories.
Q: Who is the primary user for nextlevel?
A: Any customer-facing employee in Salesforce involved in accelerating customer success, whether through solving issues, framing a transformational vision, introducing new and updated functionality, or providing technical recommendations.
Q: Does nextlevel replace the AppExchange?
A: No, nextlevel is internal-facing only, and is limited to Silver and above Consulting Partners (SI), and Gold and above AppExchange Partners (ISVs).
Q: How are partner and solution listings created?
A: Partner and Solution Listings are created in one of three ways:
- Consulting partners participating in nextlevel Partner Finder will have their listings created automatically as long as they are of Silver level or above in the Partner Program for Consulting Partners and have achieved at least one specialization in the Masters Program.
- AppExchange Partners (ISVs) participating in nextlevel Partner Finder should complete the submission form in the left hand nav of the nextlevel for Partners Group, and create a unique submission for each application currently under contract in the AppExchange Partner Program.
Q: As an eligible partner, how do I submit information for my nextlevel Partner Finder listing?
A: If you are a Consulting partner, your listing will be created automatically once you’ve earned a specialization or cloud master designation. If you are an AppExchange Partner (ISV) and have been invited to participate in the nextlevel program, fill out the nextlevel partner finder submission form in the left hand nav of the nextlevel for Partners Group. Once complete, submit it to the nextlevel team to ensure you have a listing for each application currently under contract.
Q: How do I update my information if something has changed since my initial submission?
A: If you are a Consulting partner, the only changes that will require notification are changes to business contacts for a specific region or industry. If this is the case, please send those updates to nextlevel@salesforce.com. If you are an AppExchange Partner (ISV), you can resubmit the submission form found in the left hand nav of the nextlevel for Partners Group make changes to your nextlevel Partner Finder listing.
Q: Who can I contact if I'm not eligible but I have questions about the program?
A: Contact the nextlevel team.
Q: What is the best way to stay up-to-date on nextlevel and be informed of any changes or enhancements to the initiative?
A: Join the nextlevel for Partners Group for regular updates on new listing information, enhancements, and updated metrics on the program. In addition, the nextlevel team will provide quarterly updates through webinars and will provide critical updates and new data needs through our email distribution list.
