Navigator Summary


Navigator Importance for Consulting Partners

Beginning in PY21 Q3, earned Navigator distinctions are the primary go to market rating for consulting partners to market their Salesforce Practice.

Moving forward, Consulting Partners will continue to be evaluated based on the Trailblazer Score and placed in corresponding program levels. Each new internal Consulting Program level - Base, Crest, Ridge, Summit, will come with incremental program benefits for our partners. These new Program levels are an internal-only distinction to allow Salesforce to evaluate partners and distribute Consulting Program benefits.

For the remainder of the current Consulting Program year, we encourage partners to begin the process of identifying and removing external, customer-facing references to their former metal tiers and medal badges from their published assets. (Metal Tiers: Registered, Silver, Gold, Platinum). Starting in PY22 (March 1st, 2021), Consulting Partners should no longer refer to themselves with metal tier distinctions when going to market, and all external mentions of their metal tiers - and the use of metal badges - will need to be removed from their published assets.

Your unique Navigator expertise is now the most impactful and relevant way for you to promote your Salesforce capabilities and expertise to prospects and customers.


PY21 Partner Navigator




Check out the new Navigator eBook!

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PY21 Enhancements

In an effort to provide a simpler, more durable, and easy to use Partner Navigator, we are excited to announce enhancements which go in effect August 30th.


Navigator enables Consulting Partners to differentiate their firm based on customer-validated industry expertise, Salesforce product knowledge, and customer success. In order to participate, your firm must be registered and in good standing with the Salesforce Consulting Partner Program.


Navigator synthesizes three aspects of a partner’s product, industry and service expertise into a measure of deployable expertise that is easy for customers and AEs to understand. Partner Navigator enables consulting partners to differentiate based on proven experience, Salesforce product knowledge, and customer success.


To learn more about Navigator, review the below resources, and use the Partner Navigator Chatter group for any additional questions.