Follow the Below Steps to Complete the Salesforce Partner Enrollment Process

1. Join the Partner Community

Review the partner signup page here to join the Partner Community. Once you have successfully completed the signup wizard, you’ll receive an email to guide you on next steps.

• Learn how to sign up for the Partner Community >
• Sign up for the Partner Community >

2. Complete the application process

Once you’ve successfully submitted the partner signup form, your application will be placed into a pending status. You will have 30 days to complete the required steps to become a fully approved partner. Both partnership types are required to undergo the Due Diligence Questionnaire in Partner Community.

• Learn more about the Due Diligence review process >

Please Note the Following When Signing Up for the Partner Community

- We understand that many prospective Salesforce partners have existing Salesforce accounts. This is often due to your customer relationship with us, or perhaps a developer edition of Salesforce that you have spun up previously. Nevertheless, you should avoid using existing credentials during the partner sign up process. That being said, please make sure you click the “Get a Salesforce User Name” when signing up for the Partner Community.

- Once you have org credentials, there are two options to complete the signup wizard:

• 1. New Partner
  • * - You are the first person from your company to sign up, so a new partner account needs to be created
• 2. Existing Partner
  • * - Someone from your company has already signed up, and you are an established partner (Search for your company on AppExchange to see if you are an existing partner)

- If you complete the steps outlined in the tutorial and are still unable to proceed, contact your company administrator, or email us with your company name, company email address, the error message you are receiving, and a screenshot if possible.

• Contact us via email >

Consulting Partners

Having trouble loggin into the Partner Community? Your organization's Partner Community access might have been disabled for one of the following reasons:

1. The certification requirement has not been met:

• To officially qualify for Registered Tier and maintain your partnership, partners need a minimum of 1 individual (holding 2 or more certifications) or a minimum of 2 individuals (holding at least 1 certification each)

Before contacting us, please ensure that all certified professionals are properly linked to your firm

2. Your annual program fee ourchase order (PO) has not been signed and returned Each year all Consulting Partners are required to re-enroll in the current year’s program. If your firm wants to be re-enrolled in the current year’s Consulting Program please email us and request a copy of the PO that must be signed and returned

Send us an email >

3. Due diligence requirement has not been met

• As a pre-condition to any business relationship between Salesforce and your company, the Due Diligence Questionnaire and Compliance Certification must be completed, which are standard and important steps in Salesforce's due diligence process. If your firm has not been through this process in the past 2 years you will be required to submit completed documentation before your Program Fee PO can be processed.

If you feel that you have been deactivated in error or don't identify with any of the scenarios above, and would like our team to investigate further, please email us with your specific details.

Send us an email >

ISV Partners

- Once you've verified your account and set up a password, you'll be logged into an Enterprise Edition of Salesforce. This is what we refer to as your Partner Business Org (PBO) and this will only be created for you if you used the “Get a Salesforce Username” option earlier in the process.

- Please note, the Partner Business Org is a full-fledged Enterprise Edition of Salesforce with 2 free licenses for our partners. The org has a lifetime of 12 months and is automatically deactivated after this period, unless you make it permanent or extend it. Note that the deactivation will also revoke your partner community login. Once a contract has been signed, please raise a case within the partner community to have the org made permanent. If you need more than 12 months, please raise a case to extend the lifetime of the org. After signing a contract with Salesforce, ISVs who have their own existing orgs will be able to raise a case within the partner community in order to merge the ISV tools with their own orgs, up until that point, the new PBO should be used.

GENERAL

• Learn how to sign up for the Partner Community >
• Sign up for the Partner Community >
• Questions? Log a case here >

EDUCATION

• Learn how to build your consulting practice >
• Learn how to grow your business as an ISV >
• Learn how to manage Partner Community user permissions >
• Read the Consulting Partner Program Overview >
• Learn more about the ISV Partner Program >

Q: Is there onboarding training for partners just getting started with the Consulting Partner Program?
A: Yes. You can take the consulting partner trail to learn more. There is also a Getting Started page with helpful resources.

• Take the trail >
• Get started as a Consulting partner >

Q: Where can I learn more about the Consulting Partner Program?
A: Visit the Consulting Partner Program overview page >

Q: Where can I learn more about the ISV Partner Program?
A: Learn more about the ISV partner program here >

Q: What should I do if I'm having trouble joining the Partner Community?
A: Follow the steps listed here >

Q: I completed and submitted the Partner Application Business Questionnaire and Due Diligence Forms, but haven't heard back from Salesforce. What should I do?
A: Reach out to the Partner Diligence team by logging a case.

• Log a case here >