The Salesforce Certification Program 

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Salesforce certification provides your team with the skills to take full advantage of our technologies. Team certification counts determine your partner program tier, and are featured on your AppExchange listing for prospects and customers when reviewing your offerings. The Salesforce certification program offers certifications organized by tracks according to role: administrators, app builders, implementation experts, marketers, Pardot consultants, developers, and technical architects.

Explore this page to learn how to get started, find exam study guides, and get partner discounts. Make sure to visit the official certification website to determine which certification is best for you given your background and career goals.

Start earning certifications >

  1. -  Salesforce offers certifications that are organized into tracks according to role: Administrators, App Builders, Implementation Experts, Marketers, Pardot Consultants, Developers, and Technical Architects.
  2. -  Navigate your certification journey with this helpful guide >. 
  3. -  Request a partner discount for certifications >
  4. -  Learn how to maintain your credentials >. 
  5. -  Display Salesforce Certifications on your community profile >
  6. -  Ask questions in the Trailhead for Partners collaboration group >
  7. -  Explore the Resources tab for exam guides to help you study
CERTIFICATION EXAM GUIDES
SAMPLE REVIEW BOARD SCENARIOS
HELPFUL LINKS
Q: How can I learn more about the different types of certifications?

Q: Which certifications count toward the Consulting Partner Trailblazer Score?

Q: As a Consulting Partner, how long can I remain "provisionally registered" with 0 certifications?
A: Six months. All new Consulting Partners have six months from their program enrollment date to complete the enrollment criteria, and are in a provisional status in the interim.

Q: What happens if I still haven’t achieved a certification after six months?
A: We will evaluate all Registered partners to ensure they have met the minimum requirements. If we find a partner has not yet met these requirements, their partnership will be up for review.

Q: Can I manage my company's certifications in the Partner Community?
A: Yes. In the Business Console, you can see all of the certifications that Salesforce has attributed to your company.

Q: I don't see my company's certifications in my Business Console. Am I in the right place?
A: To access this feature, you need to have the "Manage Partnership" permission. If you don't have visibility into your company's certifications in the Business Console, reach out to your Partner Community administrator to grant you access.

Q: There is a discrepancy between the number of certified professionals on our staff and the number listed on AppExchange. How can I make sure my company is receiving the proper credit for all certifications?

Q: How can I be recognized for my Salesforce certifications?

Q: I have a question about my certification(s), who should I reach out to?