Salesforce Partner Program Overview


/s/Partner_program_400x123.jpg?v=1
The Salesforce Partner Program enables partners to build and grow successful businesses while delivering customer success. Independent software vendors (ISVs), can build and go-to-market with solutions on AppExchange, the leading enterprise cloud marketplace. In addition, consulting partners can grow a profitable business by building expertise, leading differentiated practices, and leveraging innovative tools. In order to access the Partner Community and participate in the program, partners must agree to and accept the policies that are subject to and made part of the Salesforce Partner Program Agreement (SPPA).

Review the SPPA 
Review the FY22 Partner Program policy

Learn More About the FY22 Consulting Partner Program


Learn More About the FY22 AppExchange Partner Program


Learn More About the FY22 Partner Program


- The Partner Program includes AppExchange Partners (ISV), Consulting Partners and Resellers.

- In order to access the Partner Community and participate in the program, an authorized individual from your company must click-through and accept the Salesforce Partner Program Agreement (SPPA)

- Make sure to read the program policies carefully as they contain the specific participation qualifications and program benefits applicable to each partner type
PROGRAM AGREEMENT 
The agreement covers the terms and conditions of being a member of the Salesforce Partner Program
Review the SPPA
POLICIES
The below explain the policies that govern AppExchange (ISV) and Consulting Partner program membership

EDUCATION
Interested in co-selling with Salesforce? Take this Partner Learning Camp course to get ready to build a Salesforce-facing sales kit.

COLLABORATION (login required)
Join our collaboration groups to ask questions about the program, and collaborate with other partners
Q: What partnership types do you support in the Partner Program? 
A: In the Partner Program, we support AppExchange (ISV) Partners, Consulting Partners, and Resellers. 

Q: What happens if I don't accept the Salesforce Partner Program Agreement (SPPA)?
A: All users will be prevented from logging into the Partner Community until the SPPA is accepted by an authorized agent of your company. See http://p.force.com/SPPA for more information. 

Q: As an AppExchange partner (ISV), does the SPPA supersede my ISV revenue sharing agreement?
A: No, the SPPA covers the general Partner Program requirements. The ISV revenue sharing agreement is a specific contract that governs the terms of your commercial application. 

Q: Is everyone in my company required to accept the click-through SPPA?
A: We encourage all partners to review the full SPPA and associated policies as they contain important terms and conditions. For new partners, only one authorized individual from your company is required to click through and accept the SPPA. The person accepting the SPPA does not have to be an attorney. Once the SPPA has been accepted, all of your users will be able to log into the Partner Community. 

Q: If I log into the Partner Community on or after March 1, 2020, and I am not presented with the click-through prompt to accept the SPPA, what does that mean?
A: If you do not see the click-through prompt to accept the SPPA when logging into the Partner Community on or after March 1, 2019, it means your company has already accepted the SPPA. 

Q: If someone else from my company accepts the SPPA, how will I know? How can I find out who accepted it?
A: If you need to know who from your company accepted the SPPA, submit a case to inquire. Please note: we cannot remove or modify the individual that accepted the SPPA once the SPPA has been accepted.
Submit a case

Q: What is the difference between the SPPA and the policies?
A: The SPPA is the high level gating agreement that applies to all partners in the Salesforce ecosystem who wish to access the Partner Community. The SPPA sets the rules for joining the partner program in general and accessing the Partner Community. The policies for a particular partner program apply to those partners joining that specific program, and set out the terms applicable to that specific program. The SPPA references the policies in various places. Both documents should be reviewed together before accepting the new terms. 

Q: Does the click-through SPPA apply to ISVs, Consulting Partners, and Resellers?
A: Yes. The SPPA is the high level gating agreement that applies to all partners in the Salesforce partner ecosystem who wish to access the Partner Community. The policies for a particular partner program apply to those partners joining that specific program. In addition, partners may enter into negotiated agreements specific to their individual relationship with Salesforce (e.g., ISVForce Agreement, SI PSA, Reseller Agreement, etc). 

Q: What should I do if I have questions about the current Partner Program policies?
A: If you have any questions, please join us for Partner Community Office Hours (every other Tuesday at 9am Pacific) or post in our partner-specific collaboration groups:
Join office hours
Engage with us in the AppExchange Partner Onboarding Q&A Collaboration Group 
Engage with us in the Official: Consulting Central Group