Partner Business Org Overview

Every company needs a CRM system to run their business and operations. Which is why, as a benefit of being a Salesforce Partner, you will receive access to the Partner Business Org (PBO). This is a production environment to place all of your critical apps and data. The Partner Business Org has AppExchange partner tools pre-installed, along with two free Enterprise Edition Sales Cloud licenses.

Leveraging the Partner Business Org
For ISV Partners, the Partner Business Org enables you to publish and manage the sale and distribution of your app, as well as utilizing key partner technologies such as License Management (LMA), Channel Order App (COA), and Environment Hub. 

For Consulting Partners, the Partner Business Org can help you to manage leads, accounts, contacts, opportunities, as well as support for your own customers. Note: you must meet the qualifications of the program to qualify for this benefit. 

If purchasing additional licenses, in some scenarios a partner may need to purchase a CRM license (despite having courtesy licenses already) for their org in order to purchase additional platform licenses.
 
1. Once you have a signed partnership agreement with Salesforce, then you can request the two free Sales Cloud licenses, which constitutes your "Partner Business Org."


3. When you are completing the case, please provide your company's shipping address. We use this address to create a courtesy contract 

4. If you want to add these licenses to an existing Salesforce org (you are already a customer, in addition to being a partner), please provide the org ID in the case description and the licenses will be added to that org

5. If purchasing additional licenses, in some scenarios a partner may need to purchase a CRM license (despite having courtesy licenses already) for their org in order to purchase additional platform licenses.
Q: What is the Partner Business Org?
A: The Partner Business Org is the org you use to run your business, essentially the org where your CRM exists. Salesforce provides 2 free Enterprise Edition licenses to all contracted partners. For ISV Partners, core technologies (License Management App, Channel Order App) are utilized from this org.

Q: If I am an existing Salesforce customer, where is my Partner Business Org?
A: Your Partner Business Org will be your existing Salesforce instance. As a contracted partner, you can receive 2 free licenses in your existing Salesforce org. It is a best practice to run your partner business out of this org.

Request a Business Org >

Q: If I am not an existing Salesforce customer, where is my Partner Business Org?
A: You will receive a new Enterprise Edition org with 2 free Sales Cloud licenses specifically for you to run your business.

Request a Business Org >

Q: How do I get my 2 free Enterprise Edition licenses?
A: Submit a case to request your 2 free licenses >

Q: What are the requirements to receive a Partner Business Org or 2 free Enterprise Edition licenses?
A: For ISV Partners, you must have a fully executed partner agreement. 
For Consulting partners, you must have completed the master click-through agreement to access the Partner Community. You must also have met the Registered tier requirements in the Partner Program for Consulting Partners


Q: If I'm an ISV and Consulting Partner, does that I mean I get 4 free Enterprise Edition licenses?
A: Partners receive two free licenses across the entirety of their partnership. The benefit does not compound for being both a Consulting and ISV Partner.

Q: What is the difference between the Partner Business Org (PBO) and the Partner Development Org (PDO)?
A: The Partner Business Org is like your command center that allows you to operate your pre-installed partner tools used to keep the AppExchange partnership on course from a business perspective. This means:

  • - Pursuing new customers using Salesforce CRM apps
  • - Leveraging Salesforce DX team development capabilities with the Developer Hub
  • - Provisioning development and test orgs using the Environment Hub
  • - Managing leads and licenses with the License Management App (LMA)
  • - Submitting orders with the Channel Order App (COA)
  • - Supporting customers with the Subscriber Support Console
The Partner Developer Edition Org allows you to perform the behind-the-scenes tasks that keep the AppExchange partnership on course from a technical perspective. This means:
- Developing and testing new functionality
- Packaging new or upgraded functionality for distribution

Still have questions? 
Post a question in our ISV Technical Enablement collaboration group >
Post a question in our Official Consulting Central collaboration group >