The Manage phase involves managing your leads, opportunities, and projects using the Business Console (top nav).  It also means supporting your customers (a key differentiator for your practice), working with Salesforce teams, engaging with other partners, and staying updated on the Salesforce roadmap, new releases, and pilots.

Partners in the Manage phase also look to expand their capabilities, grow their business, and raise their Consulting Partner Trailblazer Score in order to advance into a higher Partner Program tier.