No Longer Able to Log Into the Salesforce Partner Community?
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Your organization's Partner Community access has been disabled for one of the following reasons: 

1. THE CERTIFICATION REQUIREMENT HAS NOT BEEN MET

To officially qualify for Registered Tier and maintain your partnership, partners need a minimum of 1 individual (holding 2 or more certifications) or a minimum of 2 individuals (holding at least 1 certification each)

Additional information on the certification requirements can be found here.

Before contacting us, please ensure that all certified professionals are properly linked to your firm by following the process outlined here.

2. ANNUAL PROGRAM FEE PURCHASE ORDER (PO) HAS NOT BEEN SIGNED AND RETURNED

Each year all Consulting Partners are required to re-enroll in the current year’s program. Additional information on this year's renewal process can be found here. If your firm wants to be re-enrolled in the current year’s Consulting Program please email us (consultingpartners@salesforce.com) and request a copy of the PO that must be signed and returned.


3. DUE DILIGENCE REQUIREMENT HAS NOT BEEN MET

As a pre-condition to any business relationship between Salesforce and your company, the Due Diligence Questionnaire and Compliance Certification must be completed, which are standard and important steps in Salesforce's due diligence process. If your firm has not been through this process in the past 2 years you will be required to submit completed documentation before your Program Fee PO can be processed.  Additional information about this requirement can be found here.

If you feel that you have been deactivated in error or don't identify with any of the scenarios above, and would like our team to investigate further, please email us (partnerpayments@salesforce.com) with your specific details.

For program fees, payment terms, and other options, please refer to these resources: