Salesforce Partner Community

Navigating Through COVID-19 Together

May 4, 2020


We want you to know, Salesforce is monitoring COVID-19’s evolving global impact. We’re constantly talking with medical experts to best protect the health and safety of our customers, partners, and our own team members. Please read an open letter from Marc Benioff to the Salesforce community that addresses top partner questions including precautions, sponsorships, and our live event schedule.

While these are challenging times, we also have an opportunity to stay connected and engaged. Please utilize the partner-specific resources below and let us know if there is more we can do to support you.

Today, May 4, Salesforce announced – products to enable organizations to manage the logistics of returning to work while putting employee health and safety first. is a collection of expert advice, partners solutions, and products to help any company or community around the world reopen and recover. It’s most helpful for business leaders, C-suite executives, and government leaders looking for a comprehensive view of all the data that they need, plus tools to help them plan staffing and shift management, to reopen their offices and communities safely. The offering includes both existing and new solutions, built on the world’s #1 CRM Platform: Customer 360.

Join the group for the latest updates >

Webinar Schedule and Replays:

Register for the AppExchange Tech Talks for on Thu May 28 at 8:00 AM PT.  The webinar we will dive even deeper into with:
  • - New ethical use guidelines and policy considerations for
  • - Partner ecosystem insights from using the developer preview

All Consulting and AppExchange (ISV) partners are welcome to join, including CTOs, developers, architects, and more.

Register here >

AppExchange Tech Talks -
  • - Wed, May 21, 2020: Solution overview replay
  • - May 13, 2020: Wade Wegner, SVP Product Management, providing information about products and plans relevant for all partners replay and slides

View the replay for Partner Town Hall on Friday, May 8 which also includes partner ecosystem and event strategy updates, followed by a live Q&A.

Ways To Stay Connected:
- Join the conversation in the COVID-19 Partner Innovation Collaboration Group

How We’re Helping Our Partners:
1. Updates to our Certification program
2. Adjustments to the Consulting Program fees
3. Access to the AppExchange Resource Center
4. Free Rapid Response Solutions through Salesforce CARE
5. An update to Referral Fees

We’re also reimagining many of our events, shifting them from in-person experiences to digital ones, while still sharing the information, resources, and innovation with you. We will keep everyone up to date as these continue to change.

Impacted Partner Events:
- EMEA Partnerforce Live - Leading Together
May 20th - 3:30pm BST / 4:30pm CEST
Live online event exclusively for Partners!
More details coming soon. In the meantime, save the date!

Impacted Salesforce Events
As the COVID-19 situation continues to evolve, our first priority is to ensure the health and safety of our customers, partners, employees and communities. With this in mind, we have made the decision to reimagine our events through the end of the year in new and virtual ways. This will be true for all events, including Dreamforce, Tableau Conference, TrailheaDX India, World Tours, Partner Forums and Partner Executive Summits.

Our commitment to engaging our Partner ecosystem at our events in meaningful ways remains. We plan to keep you updated with our event strategy and work with you to reimagine what the future looks like together.

We will miss bringing everyone together in-person but we are excited to shape our virtual events in ways that bring all of the fun, innovation and learning to our dedicated community of Trailblazers

For more information please visit

If you have any questions or are seeking details pertaining to your sponsorship investment in an event impacted by COVID-19, or are interested in learning more about future digital event sponsorship opportunities, please reach out to 

For Third Party events, please check the appropriate event websites for the most current information.

We encourage you to check back regularly for updates on available content, impacted events and additional information.