Retail for Partners


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Whether it ends in a store or with a mailed package, more often than not, the shopping experience begins online. That’s why retailers are using Salesforce retail CRM solutions to build personalized customer experiences across all channels. Salesforce CRM for retail is helping retailers keep customers’ needs top of mind, listening to what they want, and responding instantly. Salesforce connects sales associates, partners and employees with the key information they need to provide the right products and the kind of service that builds loyalty.

As a partner, review the links below (note: Partner Community login is required for some assets) including the Retail product demo, What You Need to Know to engage with our Salesforce team, additional Resources (like the Retail Shopper Success Platform First Call Decks), and an FAQ.

Be sure to to request to join our Retail for Partners Group, and engage our industry partners.